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Andrew Barclay Tanks Packaging And Motor Clip Update

Andrew Barclay Tanks Packaging And Motor Clip Update

Thank you for your patience and understanding around the utterly frustrating issues with the clamshell packaging and motor clips which have affected some of our AB models.

It has been unfortunate to say the least that your shiny new model arrived damaged or not operating and we fully understand the frustration around that. We have been utterly frustrated too and was something that took us by surprise. These things can happen when taking over a project already underway, but still, it was equally frustrating for us that our latest locomotive release was upsetting customers.



We took this feedback on board and went back to the factory who were keen to work with us to put things right. So, over the Christmas period, all remaining AB tanks in stock have had remanufactured motor clips added as well as a revised clamshell plastic packaging to prevent in transit damage.

All AB tanks currently on sale have these improvements so you can now buy them with confidence.

But, what about those of you who bought locos already? Well, never fear. Firstly, your lifetime warranty has you covered should you have any issues, and if they arise, we will either send you the replacement clip and packaging, or when you send the loco back for repair should it need it, then it will come back with these new parts and packaging included.

Once again, sincere apologies for this issue and we hope the above goes some way to restore confidence in our cute little tank locos.

We also have DCC decoders and crews now in stock, so grab them while you can too. 

Order below!

Order Your Andrew Barclay Saddle Tank Here




You can order yours now that they are back on sale here:

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